Vox AI

From “when do you close?”
to “your order is paid.”

Vox AI Phone answers every call — questions, orders, payment. Watch a real one happen, end to end.

Tap to see how it works
Say
or

Drip Crust

No call
Live phone order
Your order will appear here.
Subtotal$0.00
Tax (8%)$0.00
Total$0.00
Waiting for a call
21:47
D
Drip Crust
Today 21:48
Thanks for your order, Sam! Pay here and we'll get cooking 🍕Vox AI PayComplete your order · $44.28pay.vox.ai/dripcrust/8F3K
pay.vox.ai
Drip Crust · Pickup

Your order

Ready in about 20 minutes
Margherita large · + burrata$18.50
Diavola large$16.00
2× House Lemonade$6.50
Subtotal$41.00
Tax (8%)$3.28
Total$44.28
Pay
Pay with card
Pay
CardVisa ·· 4467
PickupDrip Crust, 12 Main St
Pay Drip Crust$44.28

Order confirmed

Thanks, Sam! We're firing the oven.
Pickup in 18–22 min.
Order#1048 · Drip Crust
Paid$44.28 · Pay
Pickup12 Main St · 22:10
Order sent to store
Drip Crust · 12 Main St#1048
Pickup22:10
Paid$44.28 · Apple Pay
POS · Sent
Kitchen · Accepted
What the restaurant sees

More than an order taker.

Vox AI handles the full spectrum of restaurant calls — and when a call needs a person, it hands over gracefully instead of guessing.

Orders

Voice to kitchen-ready

Items, sizes, modifiers and pickup times become structured orders in your POS — no read-backs, no re-typing.

Caller
“Add burrata to the Margherita.”
Vox
“Burrata on the Margherita — done. That’s $18.50 for that pizza.”
Questions

Hours, menu, allergens

Opening times, parking, dietary options, specials — answered instantly, in your restaurant's voice.

Caller
“Do you have vegan options?”
Vox
“Yes — our marinara is vegan, and vegan mozzarella can go on any pizza.”
Handoff

A person when it matters

Complaints, large catering, anything unusual — Vox AI routes the call to your team with full context, mid-conversation.

Caller
“I need to talk to someone about last night's order.”
Vox
“Of course — connecting you to the team now.”

One agent. Every channel.

The same agent that answers the phone takes orders over text, WhatsApp, and in-app — and recognises your regulars across all of them.

Voice

Calls answered, questions handled, orders taken.

Text & SMS

Guests text to order; the agent handles the back-and-forth.

WhatsApp

Order over WhatsApp, with rich confirmations.

App

In-app ordering — same agent, same menu.

A thread is one conversation — a call, or up to 24 hours of messages — billed once, however many messages it takes. From $0.70 to $0.50 per thread, any channel, loyalty included.
100%
of calls answered
across every location, at once
~29.5 hrs
freed per store, monthly
time back to the counter and kitchen
$0.50
per thread, committed
one price per conversation, any channel

Live within six weeks of signing.

From contract to real paying phone orders — with the receptionist answering in days, not months.

1
Week 1–2

Phone receptionist live

Real orders pass straight to the store; other calls arrive as summaries. Less load on staff from day one.

2
Week 3

Tune the script

The agent is refined on your real call patterns — wording, edge cases, and hand-offs.

3
Week 4–5

Onboard Vox AI Pay

Payments stand up across locations, with staff and device setup handled for you.

4
Week 6

Live with paying orders

Real paying phone orders across every location. Target hit.

In parallel (weeks 1–3): the menu API / POS integration is built while the router is already capturing every call.

Let every hello count.

Free setup — we handle install, onboarding, and the switch.

Book a Vox Phone demo