Error Detection
Find what's breaking your experience
Missing greetings, menu knowledge gaps, item stock surprises. Every friction point logged, timestamped, and categorized automatically.
Hear what your drive-thru has
been trying to tell you
Turn every conversation into insights. Identify errors, delays,
and missed revenue — directly from real conversations.
Turn every conversation into Insights.
Sales reports tell you what happened after the shift ends. Reviews arrive without context. Field visits don't scale. Vox AI adds the missing layer — real conversations that shaped the outcome, analyzed across every location.
Revenue Leakage
See every missed upsell opportunity
Missing greetings, menu knowledge gaps, item stock surprises. Every friction point logged, timestamped, and categorized automatically.
Speed & Flow
Diagnose delay before it costs you
Order start delays, hesitation patterns & order complexity spikes. Visualized by hour, day & location so you can act before the queue builds.
Coaching Ready
Turn data into team development
Location-level health scores and issue logs give managers the context to coach effectively. No finger-pointing, just patterns and evidence.
Simple to deploy. Immediate value.
Four steps from installation to actionable insights across every location.
1
Connect
We tap into your existing drive-thru audio system. No new hardware, no disruption to operations.
2
Capture
Every conversation between guest and staff is captured and transcribed in real time.
3
Analyze
AI analyzes every conversation. Detecting errors, delays and missed revenue.
4
Act
Insights are surfaced instantly. So teams can improve performance across locations.
See the moments behind the numbers.
Real conversations. Analyzed as they happen.
GUEST
Can I get the family combo?
STAFF
We're actually out of the large fries right now.
GUEST
Oh… okay, just two burgers then.
VOX AI INSIGHTS
No alternative offeredMissed Recovery
$4.20 revenue lost on downgradeRevenue Leakage
GUEST
Hi, can I get a chicken sandwich meal?
STAFF
Sure. Anything else?
GUEST
No, that's it.
VOX AI INSIGHTS
No upsell attempt detectedMissed Upsell
Upsell rate: 12% this shiftBelow Target
GUEST
Hello?
STAFF
…yeah go ahead.
GUEST
Uh, can I get a number 3?
VOX AI INSIGHTS
4.2s response delaySlow Response
Greeting skippedScript Violation
See what your drive-thru is really saying.
Sign up to see how Vox AI Insights helps QSR brands improve revenue, guest experience, and store coaching.
Frequently Asked Questions
How does Vox AI Insights connect to our drive-thru?
Vox AI Insights integrates directly with your existing drive-thru audio system — no POS integration or additional hardware required. We simply access the audio feed, making installation quick, non-disruptive, and typically completed in under an hour per location.
What kind of insights does the platform surface?
Errors, delays, missed upsells, stock mentions, coaching opportunities, and location-level trends.
How quickly can we see results?
Most teams see actionable insights within the first week of installation.
How many locations can we onboard?
Vox AI scales from a single pilot store to thousands of locations across regions.